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Shipping:

All packages are sent by registered Airmail using the Royal Mail and are dispatched within 2 working days. Postage and packaging is calculated individually for each order but averagely are £2.00 for an item and £5.00 for 3 items.

to Uk: delivery 1-2 working days

to US: delivery 3-5 working days

Payments:

Payments accepted are Debit cards, Visa, Mastercard, Discover and American Express
All credit and debit card transactions are processed in a secure online payment gateway (PayPal) that encrypts your card details in a secure environment.
Refunds and exchanges:

* If for any reason you are unhappy with your purchase, please e-mail contact@urbanknit.com within 7 days to arrange a refund or exchange
* Postage and packing charges will not be refunded
* Goods must be returned in the same condition received
* custom-made scarves will be subject to a 10% deduction in cost price
Last Updated: 3 Mar 2007 17:15:28 PST home  |  about  |  terms  |  contact
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